Do you offer a social tariff?
From 1st May 2023, we will now offer a social tariff at £20/mo.
This is 30Mbps download, 5Mbps upload, and to accept an order on this rate we would require proof of eligibility emailed to our accounts team (
accounts@ashfordfibre.net). Proof of eligibility would be a scanned/photographed copy of proof of Universal Credit or Pension Credit.
We may require updated proof at any time that you are still eligible for this rate.
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What packages are available?
With effect of 1st May 2023, we have the following packages available on OFNLs fibre network, most are symmetric services (ie, have the same upload and download speed): 30Mbps down, 5Mbps up *** £20/mo *** ** 50Mbps down, 10Mbps up £26/mo 60Mbps ...
Is a landline needed for fibre?
For our OFNL fibre packages, no a landline is not needed. Most people do not take one, but we offer a landline (£5/mo) for those that do.
Do we have any special offers?
At present our only offer is that of free setup if using your own router. Our prices are very low-margin, so in most cases if we were to discount them any further then we would lose money each month.